Why Cobrowse.io

Cobrowse.io offers the most comprehensive support for co-browsing on native mobile applications. Whether your customers are on iOS or Android, our software seamlessly integrates into your apps to deliver a consistent, excellent user experience.

We understand that enterprises can have diverse technology stacks across their customer support channels. Contact center-wide adoption is only possible with the most technically capable solutions. Cobrowse features full support for all critical co-browsing capabilities, across all popular frameworks, such as SwiftUI, Android Compose, React Native, Flutter, Cordova, Ionic, and .NET Mobile.

With so many powerful and flexible features, one valid concern is that these benefits will increase your app download size and degrade your app performance. However, with Cobrowse, you can get the best of both worlds - the most feature-rich solution with the smallest Software Development Kit (SDK) sizes available. Gain maximum value with negligible impact on your customers’ devices.

Plus, with features like mobile camera share, our software empowers support agents to see exactly what the customer sees, not only on their screen but also through their eyes, solving hardware troubleshooting problems faster and more effectively.

Vendor evaluation tip

For the few providers that list mobile support on their marketing websites, make sure to verify this means full support for all critical co-browsing capabilities on native mobile apps. Make sure it includes support for Android and iOS; including any framework your app uses, such as SwiftUI and Android Compose. Be sure to involve your mobile team in the evaluation, because the technical capabilities of your chosen solution can make the difference between an advocate and a detractor.

More feature spotlights

PDF Co-browsing
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Mobile Camera Share
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Session Replay
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Agent Present Mode
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Cobrowsing is evolving. Harness the power of Cobrowse to enable both agents and customers to succeed.