Session Replay in action

The data available from Session Replay with Cobrowse.io helps sales and support departments improve customer service, ensure compliance and provide valuable feedback on product or service performance.

Data API

Cobrowse provides a robust Data API to automatically synchronize detailed session data with your existing reporting tools. Augment your reporting with comprehensive co-browsing data from every user interaction and enhance data-driven decision-making for your contact center.

Full event capture

Unlike some providers that only capture partial interactions, full event capture with Cobrowse means there are no gaps in visibility, offering a complete and accurate picture of user and agent behavior and interactions.

Full video replay

View optional video recordings of sessions, to add a visual dimension to the data. Video session replays make understanding user and agent actions simple, providing a more intuitive and accessible way to review sessions. Cobrowse’s video session replays work across websites, mobile websites, iOS and Android apps, giving you full insight across all your supported platforms.

More feature spotlights

Agent Present Mode
4m read

Session Initiation
3m read

Private by Default
3m read

Universal Co-browsing
3m read

Cobrowsing is evolving. Harness the power of Cobrowse to enable both agents and customers to succeed.