Universal co-browsing in action

Standard + Universal co-browsing, working together.

Rather than one or the other, Cobrowse customers get the best of both worlds. Standard and universal co-browsing technologies work together within the same session, and the customer can seamlessly navigate to and from 3rd party content without interruption.

All your standard co-browsing features, such as the laser pointer, annotation, and data redaction, are fully supported. This keeps the experience the same for agents and customers throughout the customer journey.

Configure user consent prompts where needed, maintaining transparency, tracking the user’s explicit consent and ensuring the customer remains in control.

Use data redaction to prevent unwanted data from leaving the customer’s device, even from 3rd party websites and content. Continue to annotate and guide the customer as you would on your own websites.

More feature spotlights

Self-Hosted Deployments
3m read

Mobile Co-browse
4m read

PDF Co-browsing
3m read

Mobile Camera Share
3m read

Cobrowsing is evolving.

Harness the power of Cobrowse to enable both agents and customers to succeed.