Why Cobrowse.io

Fully Customizable UX/UI

Cobrowse.io provides extensive functionality to allow the co-browsing feature to be tightly integrated into all existing agent desktops, workspaces, and workflows. The UI can be fully customized to present a coherent look and feel - much more than a simple logo and color change. This ensures the co-browsing functionality is a natural extension of the agent’s daily tasks, enhancing efficiency.

Unified Workspace

By integrating Cobrowse.io into existing contact center software, companies can provide agents with a unified workspace, offering a single pane of glass view. This reduces the need to switch between applications, streamlining workflows and improving overall productivity.

Simplified Change Management

Cobrowse.io’s custom integration capabilities enable easier contact center upgrades or migrations between contact center platforms. This flexibility ensures that the co-browsing functionality can adapt to changing business needs or infrastructure updates without disrupting agent workflows. The ability to migrate seamlessly between systems maintains continuity in customer support operations, no matter the challenge.

More feature spotlights

Session Initiation
3m read

Private by Default
3m read

Universal Co-browsing
3m read

Self-Hosted Deployments
3m read

Cobrowsing is evolving.

Harness the power of Cobrowse to enable both agents and customers to succeed.