Why Cobrowse.io
Cobrowse features Private by Default data redaction across all Web, Android, and iOS platforms, in which only explicitly allowlisted data fields are shared with an Agent during a co-browsing session.
This is a highly sought-after feature among enterprise clients across financial services, telecom, retail, and health, and the Cobrowse implementation of this feature is unmatched in the industry.
Cobrowse also supports standard “blocklist” data redaction, fine-grained redaction within native webviews in your mobile apps, and hybrid mobile apps and modern mobile app frameworks like iOS SwiftUI and Android Compose. Across larger or more complex digital properties, each team, website, or even individual pages can be managed independently since Cobrowse enables multiple redaction strategies to be used in concert.
Within Cobrowse, all data redaction rules can be configured both client-side and server-side. This allows separate teams, for example a different non-technical team, within your organization to manage your redaction settings.
With all of Cobrowse’s data redaction methods, when an element is redacted, the data will never be transmitted through the Cobrowse software and will never leave the End-User’s device.
Cobrowse provides us with a custom solution where everything in-app can be redacted by default, leaving us to un-redact non-sensitive information. This option is important for us to prevent leaking sensitive data accidentally.
Quynh Nguyen
Product Manager, Klarna Bank AB
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