Why it matters
Today's landscape
The Context Gap Limiting AI’s Potential
Large language models have changed how virtual agents communicate — but language alone isn’t enough. Without visual context, AI can’t truly understand what users are experiencing. Cobrowse AI bridges that gap by connecting what users see with your systems and knowledge sources, giving your AI the awareness it needs to deliver real value.
Tomorrow's potential
Closing the Context Gap for Agentic AI
Cobrowse AI enables virtual agents to operate with confidence and precision. By combining visual context with language understanding, AI can identify friction, guide users in real time, and deliver help that feels effortless and human — building trust and driving digital adoption at scale.
Why Cobrowse
One technology that helps AI understand and customers succeed.
Cobrowse AI gives your virtual agents the context they need to guide, resolve, and drive digital confidence.
Context-Driven Intelligence
Cobrowse AI enhances your existing virtual agent strategy by adding real-time visibility into the product experience itself. It interprets the user interface, behavior, and friction points as they happen—providing the contextual understanding needed to deliver precise, intelligent guidance and faster resolutions.
Enterprise-Grade Control
Built for compliance-heavy industries, Cobrowse AI ensures full ownership of data and complete control over how sessions are managed. With redaction, audit logging, and flexible deployment options, enterprises can scale confidently while maintaining privacy and trust.
Proven Performance
Cobrowse has powered measurable improvements in human-agent performance for leading enterprises, and those same capabilities now extend to virtual agents. With a foundation built on innovation and trust, Cobrowse continues to deliver reliable results at enterprise scale.
Empower your Agents
With Cobrowse AI, virtual agents have the same visual context your human agents rely on: they see what users see, understand their situation in real time, and guide them through complex tasks. They deliver resolutions that feel as natural and confident as your best human agents.
Enhance your Experience
With Cobrowse AI, every interaction becomes a guided journey where users feel seen, understood, and supported. Your AI can resolve issues with greater precision, teach through doing, and deliver a level of care that feels unmistakably human.
Key measurable results
Improved Containment
More interactions resolved entirely by AI without escalation
Better Understanding & Accuracy
AI interprets user intent with higher precision through visual context
Increased Satisfaction
Users experience faster, more confident, and human-like support
Higher First Contact Resolution
AI resolves issues fully on the first interaction
Greater Digital Adoption
Users learn by doing, increasing comfort and self-service success
Trusted by companies delivering world class customer experiences
Unlock visibility for intelligent experiences
Cobrowse AI transforms your virtual agents into high-performing problem solvers. By combining visual context with AI intelligence, your team can deliver precise, context-aware guidance that builds trust, improves digital adoption, and keeps customers coming back.